Landlord Relations Assistant Manager


Vine Maple Place

Job Description:


Reports To: Housing Stability Director
Key Relationships: Program Assistant Manager, Housing Stability Specialists, Clients, and Community Partners
Effective Date: July 2022
Location: Maple Valley (60%), Kent (40%)
Hours: Full-time, 40 hours per week (Monday-Friday), with evening and weekend hours as required
Job Classification: Salary, Exempt
Compensation: $52,000-59,000, DOE; 401(k) plan; medical, dental & vision benefits;
PTO: vacation, personal time and sick time.

The Landlord Relations Assistant Manager works with the Housing Stability team, program team and clients to match families with affordable housing to ensure families become safe, enabling them to move to long-term development where they thrive. This role works with clients that are homeless or almost homeless, to secure and transition them into a full range of affordable, permanent housing opportunities. The Landlord Relations Assistant Manager works closely with the private, public, and corporate landlord network in our service area to build business rapport, form and/or strengthen partnerships, and research and identify affordable housing inventory. The Landlord Relations Assistant Manager connects with the community and agency partners to secure funds for housing costs, matched with VMP funds, to multiply the work of housing families in their own apartments. Maintain client-related data tracking and report on client progress. This role will support all homeless families in procuring housing and this role will maintain a small caseload of clients.
This role is a foundational part of the success of vulnerable and homeless single parents reaching their goal of self-sufficiency and stable housing while in the program.

Due to the homelessness crisis in King county, Vine Maple Place is expanding to serve more families in need.

• Create a meaningful, supportive working relationship and offer individualized support to families in a housing crisis and/or homeless, with the goal to quickly obtain housing.
• Mediate and negotiate with housing landlords, as needed on behalf of clients, to secure the best housing outcome for the family and landlord.
• Lead team collaboration as the “go-to” resource for housing solutions, including diversion, rapid re-housing and prevention.
• Creatively engage families in finding housing through diversion, rapid re-housing and prevention.
• Assist clients with housing applications, complete supportive and subsidized housing paperwork and advocate for clients with prospective landlords.
• Gain knowledge of the rules and regulations of the local, state and federal housing authorities.
• Maintain case notes on each client and update team of client progress
• Outreach to realtors, landlords, housing developers, and other housing providers to identify new and existing housing opportunities.

• Have a personal relationship with Jesus Christ and agree with the VMP Statement of Faith.
• Be passionate about helping families overcome the trauma of homelessness.
• Maintain an acceptable background check and ability to pass a drug test.
• Self-motivated with strong organizational and project management skills.
• Understand issues related to poverty, homelessness and the governmental, educational and social service systems that serve low-income people.
• Commitment to diversity and ability to work well with diverse family styles and multi-ethnic populations.
• Sensitivity to the needs of clients who are homeless, low income, limited English speaking, or impacted by domestic violence, substance abuse, or other barriers to housing stability.
• Knowledge of King County Tenant Laws.
• Possess the ability to handle confidential and sensitive information.

• Bachelor’s degree in social or human services, education, or related field desired. An equivalent combination of experience and education will be considered.
• One to two years of demonstrated experience preferred: performing work related to Housing Services or Property Management.

• Computer skills: Proficient in Word, Excel and Outlook, and internet navigation.
• Possess a valid driver’s license, safe driving record, reliable transportation, and proof of insurance.
• Able to work well with others in a collaborative and respectful manner.
• Able to multi-task and deal with complexity on a frequent basis.
• Strong oral, written and interpersonal communications skills.

The above is intended to describe the general content of and the requirements for satisfactory performance in this position. It is not to be construed as an exhaustive statement of the duties, responsibilities or requirements of this position. Other duties may be assigned.


Kyle Serquinia


Phone: (425) 757-2194


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